The challenges facing aftermarket service chains demand revolutionary responses—and a whole new approach to doing business. Forward-thinking service chains are seeking solutions that enable them to dramatically increase productivity so they can enhance customer service and drive up profits.
Drawing on extensive industry feedback and research, Activant is transforming its vision, services and approach to better provide the resources and applications today's service chains require. New executive personnel are developing extensive customer-driven services and technologies. Agreements with a broad range of third-party vendors maximize access to ordering and shop management tools. Comprehensive, powerful solutions along with continuous creation of next-generation services and applications provide the information, connectivity and visibility to help service chains optimize efficiency in all stores and gain competitive advantage.
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Success Stories
Olympus Imported Parts "The Ultimate reports allow us to closely monitor monthly purchase history and initiate customer service calls to proactively service our top customers and re-activate dormant accounts."