If you've ever wondered how the top dealers go to the top, it's probably because they know the latest business strategies to squeeze every bit of profit out of their businesses. Activant Solutions offers a variety of popular business consultation services that complement our implementation and new training support.
Take our Comprehensive Business Analysis service, for example. We send a consultant to your business to analyze your organizational structure, work flow and system usage (both hardware and software). This evaluation encompasses all business processes including purchasing, point-of-sale, order desk, inventory, general ledger and more.
The consultant compiles the finding of this analysis into a report and offers recommendations for changes within your business. After delivering the report, the consultant arranges conference calls to create short and long-term plans for your business.
As a result, you will be able to make informed, strategic decisions based on an accurate understanding of markets and your business goals.
Proven Implementation Methods, Backed By Expert Consultation
Activant Solutions system implementations are based on proven methods for maximum success. They help ensure the fast, efficient launch of your new system with our expert coordination for delivering service, installing equipment and providing support to meet your specific budgets and deadlines.
Implementation services include:
Customized data conversion and migration services
Complete installation and activation of system components, including servers, peripherals, networked devices, point-to-point communications gear, and other equipment required to deliver a comprehensive solution
Project management throughout the implementation to ensure that the implementation stays on schedule and in budget
End user education and training on Activant Solutions systems
Application Administrative option setup and configuration
Business process re-engineering
Business reporting review and configuration
Assessment of electrical and wireless installation requirements and location of Internet Service Providers (ISPs)
Environmental audits support configuration changes, upgrades and shifting usage levels
Activant Solutions Implementation Methodology: Five Steps To Rapid ROI
Our carefully organized, five-stage implementation process is backed by regular reviews, close cooperation between you and the Activant Solutions team, and a detailed list of deliverables and milestones to reduce risks. By evaluating your current business processes, we match the best Activant solution for your business needs, helping to deliver Speed to Value with rapid ROI.
Planning includes handoff from Activant Solutions sales to the Activant Solutions implementation team, the pre-install planning meeting, the creation of the project plan and the project launch.
Implementation Involves the installation of hardware and software, training, business process proto-typing, data conversion, custom enhancements and solution testing.
Validation is performed through a test go-live or "dry run," review of business processes and additional user training.
Go-live is typically initiated at the beginning of the week, and it is followed by daily status meetings.
Post-implementation includes process reviews, audits and a customer satisfaction review.
All stages are accompanied by regular executive reviews to ensure the complete success of the implementation in terms of the overall business and technology goals of your company.
Complete Data Conversion
When it comes to data conversion, you're not on your own. Many technology vendors don't offer data conversion services, leaving you the daunting task of keying-in critical information or pre-formatting your data to the new system necessary to successfully operate your business. That's not the case with Activant. We offer comprehensive, accurate data conversions, regardless of size and complexity. with our vast amount of experience, we can help ensure the full success of the conversion process.
Data conversion services are available during both weekdays and weekends. Throughout your implementation, our specially trained data-conversion team will employ a proven methodology to test and transfer business data. We can also work with you to identify other ways of accelerating the data-loading phase of the implementation.
We can also supply customers with Fast Start™ tapes to load their initial inventory and Scan Start™ tapes to reconcile their UPC barcodes with manufacturer SKU data. Later, they can use a Fast Change™ tape for a quick inventory update.
With Activant, the critical data that drives your business will be converted to your new system quickly and efficiently, with minimal disruption to your operations.
Training And Education To Fit Your Needs
We understand that the one-size-fits-all approach to training doesn't always work. You need a flexible, efficient training program that fits your specific information needs and schedule. What's more, training suited to one system and industry sector might not be appropriate for another.
That's why Activant Solutions has developed versatile, highly interactive training programs that can be used to deliver the right information to the right people at the right time.
Activant Solutions offers a wide range of training opportunities including:
Customized on-site customer training
Personalized phone training
Self-paced training (Activant Solutions Training Browser™ )
Interactive Web-based training for all Activant Solutions systems at the Web Conference Center (www.activant.com/wcc)
Customer seminars, regional meetings and nationwide conferences
Documentation, Job Aids for specific tasks, and other resources available online
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