Take advantage of Activant's IT expertise to provide your business the knowledge and IT operations management it requires. Leverage our extensive investments in the latest technology and training to help your business grow with reliable IT operations. We can provide for your business’s complete IT needs or increase the efficiency of your IT staff with custom notifications that monitor server health, PC management, network efficiency, internet connectivity, vulnerability assessments and much more.
Watch NET is a managed services suite that allows your business to reach a predictive failure environment. Imagine receiving a request to service your equipment before it fails. We are currently monitoring and repairing our customers' VPN circuits across the country. We usually detect failures before our customers realize there was a malfunction. Our Watch NET product extends this cutting-edge level of service to your critical IT infrastructure.
Program Overview
Our customers' mission-critical servers, firewalls and other devices are proactively monitored to identify internal system events that precede catastrophic device failure. Alerts trigger repair responses and engage remedial services that are usually in advance of total system failure. This provides a distinct advantage to your business by reducing system outages and interruptions to your business. Maintaining continuous, smooth operations adds to your business’s profitability and promotes satisfaction for your customers.
Watch NET’s custom programs define our responses to alerts on customer systems. For example, customers with no IT staff may elect to have Activant provide a complete triage of remedial services involving combinations of responses to system event alerts, remote remediation, technical support and on-site services. In contrast, customers with IT staffing may elect to augment their effectiveness with alerts sent to their staff and IT analysis reports to help provide a solid foundation for system planning and insights for optimal system operations.
We can monitor and diagnose a wide variety of network devices, PCs and servers on customer networks from our Network Operations Center (NOC) in Austin. Alerts on customer equipment and networks are gathered at the NOC and forwarded to the appropriate actionable support department within Activant.
In any case, Activant's Watch Net services help increase your return on your IT investments and maximize your business's bottom line.
Home » Services » Customer Infrastructure Services » Managed Services » Network Monitoring Services
