Activant Training and Education

Activant understands that you need a flexible, efficient software training program that fits your specific information needs and schedule. That's why we’ve developed versatile, highly interactive training programs that can be used to deliver the appropriate information to whoever needs it, whenever they need it.

Wide Range of Training Opportunities

• Customized in your store (on-site) staff training
• Personalized phone training
• Interactive Web-based training for Activant Eagle systems
• Activant regional meetings and user conferences
• Documentation, Job Aids, and other helpful resources

Activant Support

Comprehensive State-of-the-Art Support

From the moment a request is received at our toll-free support number, our Activant Solutions problem management system takes charge to ensure that the issue is resolved quickly and conveniently.

• Access to unparalleled Activant technology and product features expertise
• Efficient, reliable issue resolution
• Fast, easy access to online resources via standard web browsers
• Timely access to product updates, enhancements, patches and more
• State-of-the-art support system with advanced case resolution and escalation processes

Hardware Support Options (Activant supports all hardware equipment it sells to its customers) Help maximize system uptime while keeping your staff productive through a flexible combination of remedial services.

• On-site Hardware Repair by certified and factory-trained Local Platform Specialists (LPS)
• Depot Repair provides mail-in high-quality hardware repair